Guide to List of Sell Return in G SHOP POS

The Sell Return section allows users to manage returned sales transactions efficiently. This feature helps businesses track returned items, issue refunds, and update inventory accordingly.

Accessing Sell Return

1. Navigate to the Sell section from the left-hand menu. Click on List Sell Return to view the list of returned sales transactions.

Sell Return Filters

Users can filter the sell return records based on:

• Business Location: Select a specific business location to view relevant returns.
• Customer: Filter by customer name to track their returns.
• Date Range: Set a date range to view sell return transactions within a specific period.
• User: Filter transactions based on the user who processed the return.

Sell Return Table Columns

• Date: The date and time when the return was recorded.
• Invoice No.: The unique invoice number assigned to the returned sale.
• Parent Sale: The original sale transaction linked to the return.
• Customer Name: The name of the customer who returned the item.
• Location: The business location where the return was processed.
• Payment Status: The status of the payment related to the return (e.g., Due, Paid, Partially Paid).
• Total Amount: The total value of the returned items.
• Payment Due: The amount yet to be refunded or settled.
• Action: Options to view, edit, or delete the return transaction.

Export & Print Options

Users can export the sell return data in different formats:

• Export CSV: Download the data in CSV format.
• Export Excel: Save the records as an Excel file.
• Print: Print the sell return records.
• Export PDF: Generate a PDF report.
• Column Visibility: Customize the displayed columns.

Processing a Sell Return

Viewing a Sell Return

• Click on Actions next to a return entry.
• Select View to see the transaction details, including returned items, payment history, and notes.

Editing a Sell Return

• Click on Actions and choose Edit.
• Modify details such as returned items, refund amount, or payment status.
• Save the changes to update the system records.

Deleting a Sell Return

• Click on Actions and select Delete.
• Confirm the deletion to remove the return transaction from the system.

Payment Management

Adding a Payment

• Click on Actions and select Add Payment.
• Enter the payment amount, method (cash, card, etc.), and reference details.
• Save to record the payment against the return.

Viewing Payments

• Click on Actions and select View Payments.
• This will display all payments made for the return transaction, including date, amount, and method used.